Create an environment of trust
Every business person knows that in order to make a good impression, he or she must be well dressed and groomed. The same is true if you want to show you care and develop trust.
Generally, this is a defensive approach. Your appearance must at least match what the other party expects. If you don’t look the part, you’re signaling, intentionally or not, that you don’t care about industry norms. Iconoclasts may be interesting, but they Continue reading
How to turn no into yes?
The way to turn a no into a yes is to address the reason for the no. Be careful. I wrote address, not attack. If you attack the other party’s honesty, logic, judgment, intelligence, understanding, or analysis you will turn that “no” into a “no way in hell,” rather than a yes.
Implying or suggesting the other party has made a mistake will only force him to dig in his heels to defend his position and insure he doesn’t lose face. Asking someone to Continue reading
