How to use expertise to turn no into yes?
I have known Sandy Van Pelt for years. She came to work for me right after graduating from New York University with a bachelor’s degree in communications. Sandy was an excellent aide, with terrific interpersonal skills, and a real flair for working with the media people I dealt with when appearing regularly on CNBC television and CBS radio. Her clean-scrubbed, all-American girl looks, and her outgoing personality, made her an exuberant presence in my office.
How to turn no into yes?
The way to turn a no into a yes is to address the reason for the no. Be careful. I wrote address, not attack. If you attack the other party’s honesty, logic, judgment, intelligence, understanding, or analysis you will turn that “no” into a “no way in hell,” rather than a yes.
Implying or suggesting the other party has made a mistake will only force him to dig in his heels to defend his position and insure he doesn’t lose face. Asking someone to Continue reading
How to solve all money problems?
At first, my practice focused on credit problems, since that was what I was teaching and writing about. However, I knew that I couldn’t be a credit specialist and still pay my own mortgage. Credit was not only too small a market, but it also had inherent problems. With all due respect and compassion, let’s face it: people with credit problems are not ideal clients or customers.
Much of my business dealt with real estate transactions and investing. It seemed Continue reading
